Terms and conditions

GENERAL TERMS AND CONDITIONS OF USE AND PURCHASE AND SALE OF THE Capril do Bosque

These general terms and conditions of use and purchase and sale apply to the services provided by the legal entity Heloisa Collins, duly registered under CNPJ n. 09592778 / 0001-01, e-mail: contato@caprildobosque.com.br, established in:
Lima Neighborhood Road, Bairro dos Lima, Joanópolis, 12980-000
Represented by:
Heloisa Collins, acting as: proprietary director, CPF n. 60929553853, Identity Card (RG) n. 4234469-4, issued by SSP ESP
hereinafter referred to as EDITOR OF THE SITE,
through the website Capril do Bosque, with the following address: http://www.caprildobosque.com.br.

I. THE OBJECT

The website Capril do Bosque is characterized by the provision of the following services, including distance selling and electronic products and services:
________

II. THE ACCEPTANCE OF THE TERMS AND GENERAL CONDITIONS OF USE AND PURCHASE AND SALE

All those who wish to have access to the services offered through the Capril do Bosque site should firstly inform themselves about the rules that make up this instrument, which will be available for ready and wide consultation, in direct link in the own site.
By using the Capril do Bosque website, the user accepts these standards in full and undertakes to observe them, at the risk of applying the applicable penalties. Before starting any navigation in the site, the user should be aware of any modifications or updates that occurred under these terms.
The user may also be advised by e-mail or directly on the website about any changes in these rules.
If you do not agree to any of the rules described herein, you must immediately refrain from using the service. If it is of your interest, you can also contact the customer service to present your reservations.

III. OF NAVIGATION

The publisher of the website Capril do Bosque undertakes to use all the technical solutions at its disposal to allow access to the service twenty-four (24) hours a day, seven (7) days a week. However, it may at any time interrupt, limit or suspend access to the site or any of its pages in order to perform updates, modifications of content or any other action deemed necessary for its proper functioning.
These general terms and conditions of use and of purchase and sale apply to all extensions of the Capril do Bosque site in social networks or in communities, both existing ones and those still to be implemented.

IV. SITE MANAGEMENT

For good management, the editor of Capril do Bosque website may, at any time:
a) suspend, interrupt or limit access to all or part of the site to a specific category of Internet users;
b) remove any information that may disturb the operation of the site or that is in conflict with norms of Brazilian Law or international law;
c) suspend the site in order to perform updates and modifications.

V. RESPONSIBILITIES

The publisher will be responsible for the defects or defects found in the services provided by Capril do Bosque, provided that it has given them cause. Defects or technical or operational defects originating from the user’s own system are not the responsibility of the publisher.
The editor is only responsible for the information that was directly disclosed by him. Any information included by users, such as comments and personal profiles, will be entirely their own responsibility.
The user is also responsible for:
a) for the correct use of the site and its services, praising for the good coexistence, respect and cordiality in the relationship with the other users;
b) compliance with the rules contained in this instrument, as well as rules of national law and international law.
The publisher will not be responsible:
a) the intrinsic characteristics of the Internet, mainly regarding the reliability and the origin of the information circulating in this network;
b) for the illegal content or activities practiced through your site.

VI. EXTERNAL LINKS

Capril do Bosque may contain external links by redirecting you to other sites over which the publisher has no control. Despite previous and regular checks by the publisher, it disclaims any responsibility for the content found on these sites and services.
Links may be included on the pages and documents of the Capril do Bosque website, provided they are not used for commercial or advertising purposes. This inclusion will depend on prior authorization of the publisher.
It will not be allowed to include pages that disclose any type of illegal, violent, controversial, pornographic, xenophobic, discriminatory or offensive information.
The publisher reserves the right to withdraw at any time a link leading to its own service if the source page does not conform to its editorial policy.

VII. COPYRIGHT

The structure of the Capril do Bosque website, as well as the texts, graphics, images, photographs, sounds, videos and other computer applications that are part of it are the property of the publisher and are protected by Brazilian and international legislation regarding intellectual property.
Any representation, reproduction, adaptation or partial or total exploitation of the contents, trademarks and services offered by the site, by any means whatsoever, without prior express, written permission of the publisher, is strictly prohibited, being able to resort to civil and criminal measures applicable. Only elements that are expressly designated on the site as royalty free are excluded from this forecast.
Access does not give you any intellectual property rights relating to elements of the site, which remain under the exclusive property of the publisher.
The user is prohibited from including in the site data that may modify its content or its appearance.

VIII. PRIVACY POLICY

1. General information

This section contains information regarding the processing of user’s personal data, totally or partially, automated or not, performed by the site and may or may not be stored. The purpose is to provide guidance on the information collected, the reasons for the collection and how the user can update, manage, export or delete this information.
The site’s privacy policy is in accordance with Federal Law n. 12.965 of 23 April 2014 (Civil Internet Framework) and with EU Regulation no. 2016/679 of 27 April 2016 (European General Regulation on the Protection of Personal Data).
This privacy policy may be updated as a result of a possible normative update, which is why the user is invited to periodically consult this section.

2. User Rights

The site undertakes to comply with the rules established by the European General Regulations for the Protection of Personal Data (RGPD), in compliance with the following principles:
Your personal data will be processed in a lawful, loyal and transparent manner (lawfulness, loyalty and transparency);
Your personal data will be collected only for specific, explicit and legitimate purposes, and can not be further processed in a way incompatible with those purposes (limitation of purposes); Your personal data will be collected appropriately, relevant and limited to the needs of the objective for which they are processed (data minimization); Your personal data will be accurate and up-to-date whenever necessary, so inaccurate data will be erased or rectified where possible (accuracy); Your personal data will be kept in a way that allows the data subjects to be identified only for the period necessary for the purposes for which they are processed (conservation limitation); Your personal data will be treated in a safe manner, protected from unauthorized or unlawful treatment and against its accidental loss, destruction or damage by adopting appropriate technical or organizational measures (integrity and confidentiality).
The user of the site has the following rights, conferred by the European General Regulation of Protection of Personal Data (RGPD):
Right of access: it is the right of the user to obtain from the site the confirmation that the personal data that concern him or not are subject to treatment and, if that is the case, the right to access his personal data; Right of rectification: it is the user’s right to obtain from the site, without undue delay, the rectification of inaccurate personal data concerning him; Right to delete data (right to forget): it is the right of the user to have their data erased from the site; Right to limit the processing of data: it is the user’s right to limit the processing of his personal data, he can obtain it when he contests the accuracy of the data, when the treatment is unlawful, when the site no longer needs the data for the purposes and when you have objected to the processing of the data; Right of opposition: it is the user’s right at any time to oppose for reasons related to his / her particular situation, to the treatment of personal data concerning him or her, and may also oppose the use of his / her personal data for profile definition of marketing (profiling); Right of portability of data: it is the right of the user to receive the personal data that concern him and that he has provided to the site, in a structured format, current use and automatic reading, and the right to transmit this data to another site;
The right not to be subject to automated decisions: it is the user’s right not to be subject to any decision made solely on the basis of automated processing, including profiling, having legal effects or significantly affecting it similarly.
The user may exercise his rights by means of a written communication sent to the site with the subject “RGDP- http://www.caprildobosque.com.br”, specifying: Full name or corporate name, CPF number , of the Federal Revenue Service of Brazil) or CNPJ (National Registry of Legal Entity, Federal Revenue Service of Brazil) and e-mail address of the user and, if applicable, of its representative; Right that you want to exercise next to the site; Date of request and signature of the user; Any document that can demonstrate or justify the exercise of its right.
The request should be sent to the e-mail: contato@caprildobosque.com.br, or by mail, to the following address:
Praça Padre Domingos Insured 128, a / c Office of the Alipinho, Center, Joanópolis, 12980-000
The user will be informed in case of rectification or deletion of his data.

3. Information collected

3.1. Type of data collected
The personal data collected by the site are only those that are necessary for the identification of the user, not collecting sensitive data of the user, defined in Articles 9 and 10 of the European General Regulation on the Protection of Personal Data (RGPD).
In addition, the necessary data will be collected for the execution of the contract of sale or rendering of services eventually concluded between the site and the user, regarding the services offered, without which it will not be possible to execute them.
Other categories of data may be collected, provided they are provided with the user’s consent or because of a legitimate interest.
The user undertakes to provide only his personal data and not those of third parties.
3.2. Legal basis for the processing of personal data
By using the site services, the user is consenting to this term and its privacy policy.
You have the right to withdraw your consent at any time, without compromising the lawfulness of the personal data processed before your withdrawal. The withdrawal of the consent can be made by e-mail: contato@caprildobosque.com.br, or by mail sent to the following address:
Praça Padre Domingos Insured 128, a / c Office of the Alipinho, Center, Joanópolis, 12980-000
The consent of the relatively or absolutely incapacitated, especially of children under 16 (sixteen) years, can only be done, respectively, if properly attended or represented.
Personal data necessary for the execution and fulfillment of the services contracted by the user on the site may also be collected.
Personal data processed without the consent of the user will only be performed due to legitimate interest.
3.3. Purposes of the processing of personal data
The user’s personal data collected by the website are intended to facilitate, expedite and fulfill the commitments established with the user and to fulfill the requests made through the completion of forms.
The personal data may also be used for a commercial purpose, to personalize the content offered to the user, as well as to give subsidy to the site to improve the quality and operation of its services.
The site collects the user data so that profiling is defined, that is, automated processing of personal data, which consists in using that data to evaluate certain personal aspects of the user, mainly to analyze or predict aspects related to his performance, health, personal preferences, interests, reliability, behavior, location, or travel.
Finally, collected data will be collected data necessary for the execution of the contract of sale or provision of services eventually concluded between the site and the user, regarding the services offered.
If the website intends to treat the personal data of the user for other purposes he should be informed about the other purposes, which should be made in observance of the same rights and obligations.
3.4. Term of retention of personal data
The personal data of the user will be kept for a maximum period of: 12 months, unless the user requests their deletion before the end of this term.
3.5. Recipients and transfer of personal data
The user’s personal data may be shared with the following persons or companies:
Google Analytics, Mail Chimp
The transfer may occur without specific authorization if the European Data Protection Commission has decided that the country or territory in question or the international organization concerned ensures an adequate level of protection.
If there is no decision on whether the commission is appropriate, the site undertakes to ensure the protection of its data according to the most stringent rules, either by signing contractual clauses based on the European Commission model, adopting binding rules internal to the case. site or any other mechanism in accordance with the European General Regulation on Personal Data Protection (RGPD).

4. Processing of personal data

4.1. The data controller (data controller)
The person responsible for processing the personal data of the user is the individual or legal entity, the public authority, the agency or other body that, individually or jointly with others, determines the purposes and means of processing personal data.
On this site, the person responsible for the processing of personal data collected is Heloisa Collins, represented by Heloisa Collins, who can be contacted by e-mail: contato@caprildobosque.com.br or at:
Lima Neighborhood Road, Bairro dos Lima, Joanópolis, 12980-000
The data controller will directly handle the processing of the user’s personal data.
4.2. From the data protection officer
The data protection officer is the professional responsible for informing, advising and controlling the data controller, as well as the data processing staff, of the obligations of the site under the European General Data Protection (RGDP) and other data protection provisions in national and international legislation, in cooperation with the competent control authority.
In this site the data protection officer is Heloisa Collins and can be contacted by email: contato@caprildobosque.com.br.

5. Security in the processing of user’s personal data

The site undertakes to apply the appropriate technical and organizational measures to ensure a level of safety appropriate to the risk, taking into account the most advanced techniques, the costs of implementation and the nature, scope, context and purpose of the treatment, and as the risks, of probability and variable gravity, for the rights and freedoms of the user.
However, the site disclaims liability for the sole fault of a third party, such as in the case of hackers or crackers, or the sole fault of the user, who, for example, transfers his data to a third party, site security failure. The site also undertakes to communicate the user in a timely manner in case of any kind of violation of the safety of their persons that may cause them a high risk for their personal rights and freedoms.
The breach of personal data is a breach of security that causes, accidentally or unlawfully, the unauthorized destruction, loss, alteration, disclosure or access to personal data transmitted, stored or otherwise treatment.
Finally, the site undertakes to treat the personal data of the user with confidentiality, within the legal limits.

6. Navigation data (Cookies)

The site eventually uses “cookies” techniques, which allow you to analyze statistics and information about the user’s navigation. “Cookies” are small amounts of information that are stored by the user’s browser so that the server remembers certain information that is subsequently read and only the server that has implemented it can read. For example, data on the device used by the user and their location and time of access can be provided. This collection of information seeks to improve navigation, for the comfort of the user, allowing you to present personalized services according to your preferences.
Cookies do not allow you to extract any information from the user’s hard drive or steal any personal information. The only way in which private user information is part of the browsing data is for the user to personally give this information to the server.
The “cookies” that allow to identify a person are considered personal data. In this way, the same rules described above apply to cookies.
This navigation data can also be shared with any partners of the site, seeking to improve the products and services offered to the user.
The user may object to the registration of “cookies” by the site, simply disable this option in your own browser or device. On the other hand, disabling this registry may affect the availability of some tools and some site services.
6.1. Website Cookies
The cookies of the site are those cookies that are sent to the computer or device of the user and administrator exclusively by the site, for its better operation.
The information collected is used to improve the quality of the site and its content and experience to the user. This information allows you to recognize the user as a recurring visitor to the site and adapt the content to offer content tailored to your preference.
6.2. Third-party cookies
Third party “cookies” are those cookies used and administered by other websites or applications that provide the site with services requested by it to improve the content offered and the user experience. The main goals of using third-party cookies are to obtain access statistics and analyze the user’s browsing information, ie how the user interacts with the site.
The user may obtain more information about cookies, information about their privacy and consult the description of all types of cookies used and their characteristics through the site link: Google Analytics.
The entities responsible for the collection of cookies may transfer this information to third parties.
6.3. Social Cookies
The site uses social networking plugins, which allow you to access them from the site. In this way, social networking cookies can be stored in the user’s browser. The owners of social networks have their own privacy policy and data protection and cookies, and in each case, they are responsible for the personal data collected and their privacy practices. The user should search along with social networks how their personal data are treated. For the information only, the following links are displayed where you can consult the privacy and cookies policies of some of the main social networks: Facebook, Twitter, Instagram, Youtube, Google+, Pinterest e LinkedIn.
6.4. Cookies management and browser settings
The user can manage the cookies directly in his browser. However, by canceling cookies the browser can remove preferences saved on the site.
Below you will find some links that point to the help section of the most used browsers, to verify how to manage the cookies: Internet Explorer, Safari, Google Chrome, Mozila Firefox e Opera.

7. Complaint with a controlling authority

Without prejudice to any other administrative or judicial remedy, all data subjects are entitled to submit a complaint to a control authority, either to the authority of the site’s headquarters or to the user’s country of usual residence, of their place of work or where the infringement was allegedly committed, if the data subject considers that the processing of personal data concerning him or her infringes the European General Regulation on the Protection of Personal Data (RGPD).

IX. OF OFFERS AND PRODUCTS

Through the Capril do Bosque website, the publisher provides the customer with a catalog or an online store showing exactly the products and services sold. The products and services are described and presented with the highest degree of precision, containing correct, clear, precise, ostensible and in Portuguese language information about its characteristics, qualities, quantity, composition, price, warranty, other data, as well as the risks they pose to the health and safety of the user.
The products and services are offered for sale up to the limit of available stock.
Prices and fees for the sale of products and services are specified in the catalog or in the online store.
Before finalizing the purchase on a particular product or service, the user should be informed about its specifications and its destination, as well as the age group for which it is recommended. In the case of a product or service purchased in the scope of offers, the user must also observe the conditions of application of these.
Offers will be made available on the site at the publisher’s convenience. They can be completed before the due date, if the inventory is finalized and can not be restored with the suppliers of the site.

X. THE PRICE

The seller reserves the right to modify the prices of the products and services at any time by publishing them on the website Capril do Bosque.
The tariffs in force at the time of the application will be applied, subject to availability of products and services on this date.
Prices will be quoted in Brazilian Reais and will not include delivery fees, which will be specified separately and will be informed to the customer before ordering.
The total amount of the application, including all fees, will be indicated before the final validation of the application.

XI. PAYMENT

Payment of the order must be made in cash by the following means:
credit card.

XII. DELIVERY

The deadline for delivery of the products or services purchased at Capril do Bosque website will be informed at the time of order, on working days. The time for delivery is calculated according to the stock, the region, the invoice issuing process and the preparation of the order.
Upon completion of the order, it may not be possible to change the payment method, delivery address or delivery terms of the product, such as priority or down payment.
The deliveries will be made through the service provided by the parcels company, specially contracted for this purpose. Soon after sending the order, the customer will be informed about the responsible company, as well as about its delivery policy, such as the days and times in which it can be carried out. He will also be informed of the registration number of the order, if it exists, for simultaneous monitoring via the internet.
The publisher is not responsible for the assembly or disassembly of products, nor for their transportation, after delivery at the address given by the customer.

XIII. THE RIGHT OF REPENTANCE

Within 7 (seven) days from the date of receipt of the product or service, the customer may withdraw from the purchase and request the return of the amounts paid, without the need to present any justifications.
In this case, it must return the product or service purchased to the seller under the same conditions as the one received.

XIV. OF EXCHANGES AND RETURNS

The policy for exchanges and returns of the Capril do Bosque site will be governed by the Consumer Protection Code (Federal Law No. 8,078, of September 11, 1990).
Apart from the possibility of customer repentance, the exchange or return of the purchased products or services will only be carried out upon verification of defects of quality or quantity that render them unfit or inadequate to the consumption for which they are intended or that diminish their value. Products or services that do not comply with the information contained in the container, packaging, labeling or advertising message may also be exchanged or returned, subject to variations due to their nature.
The user must notify the seller, through his customer service, as soon as he finds the defect in the product or service purchased. If, within a maximum period of 30 (thirty) days, it is not possible to resolve the defect or, regardless of this period, the replacement of the defective parts may compromise the quality or characteristics of the product or service, reduce its value or be a product or essential service, the customer may choose to substitute the product for another of the same kind or for the re-operation of the service, for the return of the amount paid or for the proportional reduction of the price.

XV. OF THE USER SERVICE

Without prejudice to other applicable legal measures, the editor of Capril do Bosque website may, at any time, warn, suspend or prevent user access:
a) that they fail to comply with any of the provisions contained in this instrument;
b) that they fail to fulfill their duties as users;
c) to commit fraudulent or malicious acts;
d) to provide any incorrect information;
e) whose behavior constitutes or may come to import offense or damage to third party or to the site itself.

XVII. OF AMENDMENTS

The present version of the general terms and conditions of use and purchase was last updated on 07/30/2018.
The publisher reserves the right to modify, at any time and without prior notice, the site and the services, as well as the present norms, especially to adapt them to the evolutions of the site Capril of the Bosque, or by the availability of new functionalities, either by suppressing or modifying those already existing.
This way, the user is invited to periodically check this page to check the updates.
The user who uses the service, after having made changes to the general terms and conditions, demonstrates its agreement with the new rules. If you disagree with any of the modifications, you should immediately stop accessing the site and submit your reservation to the service desk, if you wish.

XVIII. APPLICABLE LAW AND FORUM

For the resolution of the controversies arising from this instrument, Brazilian law will be fully applied, especially its consumer legislation.
Any disputes must be filed in the forum of the county where the editor’s headquarters is located.

Welcome!
The team at Capril do Bosque site wishes you an excellent navigation!